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Degraded
Intermittent: Document Verification Service (DVS)
Jun 9, 2025 at 11:34am UTC
Affected services
Personr Core
Resolved
Jun 9, 2025 at 11:28pm UTC
The source has confirmed the intermittent results have been resolved. We're closing this incident out.
Affected services
Updated
Jun 9, 2025 at 7:59pm UTC
We have started to see stability from the source as at 1.56am, across all document types.
We will continue to monitor, and subsequently mark as resolved once confirmed by the source.
Affected services
Created
Jun 9, 2025 at 11:34am UTC
Please be advised the Document Verification Service is currently experiencing intermittent issues with some document types.
We will continue to monitor the source, and provide updates accordingly.
Affected services