The source has completed the scheduled maintenance. We can confirm there are no current issues.

The source has provided dates for maintenance to resolve intermittent error responses for the Citizenship Certificate, ImmiCard, Visa, and Descent Certificate document types.

22/03/2025: 12:00am - 4:00am (EST)
23/03/2025: 8:00am - 4:00pm (EST) (NSW BDM Only)
31/03/2025: 5:00am - 8:00am (EST)
01/04/2025: 5:00am - 8:00am (EST)

Note that results from the source may be intermittent in the meantime, however we are seeing most results returned without issue.

Please be advised that the DVS is still experiencing intermittent results. Due to the high volume of transactions from Queensland, NSW, and Commonwealth relief payments, the source is experiencing an unprecedented surge in checks. As a result, Australian verifications may encounter intermittent error responses.

Thank you for your patience.

We've been advised the source is back online, and can see responses being returned as normal. Thank you for your patience.

We will continue to monitor throughout the evening.

We are starting to see stability and results being returned from the source. Please continue to process verifications as normal.

We will continue to monitor, and mark as resolved once we receive confirmation the issue is resolved.

We are now seeing intermittent responses from the DVS. We will continue to monitor the source, and provide updates.

The Australian Document Verification Service is currently experiencing a full outage. Some Australian verifications will be affected.